Privacy Policy

ge99 Privacy Policy — Your data is fully protected

This Privacy Policy clearly explains how your personal data is collected, stored, and used at ge99. ge99 treats your privacy as its highest priority.

Updated: January 2026
SSL encrypted
Your data is secure

How secure is your data at ge99?

We use industry-standard security technology to keep every piece of your data protected.

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SSL 256-bit
Encryption level
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24/7
Security monitoring
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2FA
Two-factor authentication
KYC
Identity verification
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End-to-end encryption

All your data and transactions on the ge99 platform are protected with SSL 256-bit encryption. No third party can access or read your information.

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Transparent Data Collection Policy

Ge99 collects only the data that is necessary — nothing more. You are always informed about what is being collected and why.

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Never sold to third parties

Ge99 never sells your personal data to advertisers or third parties. Your information is used solely to improve the service.

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KYC verification security

All KYC documents, including ID records, are stored on ge99's secure servers. Only authorized personnel can access this information, and every access is logged.

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Device security

Device recognition is active whenever you log in to the ge99 app or website. If a login attempt is made from an unrecognized device, you will receive an instant notification.

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Legal compliance assured

Ge99's Privacy Policy is built in accordance with international data protection standards. Your data is always handled within the bounds of the law.

Important notice: By creating an account with ge99, you are considered to have agreed to this Privacy Policy. Please read it carefully in full.

What data is collected?

Certain information is collected while you use the ge99 platform. This data comes through two main channels — information you provide directly (during registration, KYC verification, or when contacting support), and information collected automatically as you use ge99.

Ge99 believes users have the right to know exactly what data is collected and why. Below is a clear and transparent breakdown of the information ge99 collects.

Type of data Example When collected
Identity information Name, date of birth, national ID number For registration and KYC verification
Contact information Mobile number, email address At the time of account registration
Financial information BKash/Nagad number, bank account During deposits and withdrawals
Device information IP address, browser, operating system During login and browsing
Usage data Game history, betting records, session data While using the platform
Communication logs Support chat, email correspondence Support Contact Hours

How is your information used?

Ge99 uses your data only for specific, legitimate purposes. No additional use is made without your consent. The core goal is to deliver the best gaming experience and keep the platform secure.

  • To create, verify, and manage your account.
  • To process deposit and withdrawal transactions.
  • To complete KYC verification and confirm age and identity.
  • To detect and prevent fraud and suspicious activity.
  • To send you personalized bonus and promotion offers (with your consent only).
  • To improve our support services and resolve your complaints.
  • To monitor unusual play patterns in line with our responsible gaming policy.
  • To meet legal obligations and ensure compliance with regulatory authorities.
Regarding marketing communications: ge99 may send you promotional emails or SMS messages. You can opt out at any time through your account settings. ge99 does not send marketing messages without your consent.

Data protection methods

Ge99 applies the highest technical and administrative standards to protect your data. Information is encrypted at every level following industry-standard security protocols. ge99's server infrastructure undergoes regular security audits, and any vulnerabilities are addressed immediately.

Ge99 staff can only access data required to perform their specific duties. All access is logged and regularly audited. All employees receive regular training on data protection.

  • SSL 256-bit encryption — applied to all data transfers.
  • Database-level encryption — for data at rest.
  • Firewall and intrusion detection systems are active.
  • Regular penetration testing and security audits.
  • Two-factor authentication (2FA) for account security.
  • Data backed up to secure cloud infrastructure.

Sharing data with third parties

Ge99 never sells your personal data. In certain circumstances, limited information may be shared with service partners, who are required to comply with ge99's privacy standards and may only use the data for the specified purpose.

  • Payment processor: To verify transactions with bKash, Nagad, and banks.
  • KYC service provider: Authorized partners for identity verification.
  • Game software provider: Limited session data to ensure fair gameplay.
  • Legal authorities: Information required by government order or legal obligation.
  • Anti-fraud service: For fraud detection systems.
Partner agreement: All third-party partners of ge99 are bound by strict confidentiality agreements. They may not share or sell your data to any other party.

Cookie policy

Ge99 uses cookies on its website and app. Cookies are small text files stored in your browser that help ge99 remember your preferences and improve your experience. Cookies are harmless and contain no personally identifiable information.

Cookie type Purpose Validity period
Essential cookies Stores login sessions and security tokens Cleared at the end of the session
Functional cookies Saving language and preference settings Up to 1 year
Analytics cookies User behavior analytics Up to 30 days
Security cookies CSRF protection, fraud prevention During the session

You can disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on the ge99 platform.

Your rights

Ge99 believes you should have full control over your own data. The rights listed below are guaranteed to you. To exercise any of these rights, contact the ge99 support team — requests are typically handled within 7 business days.

  • Access: The right to know what information ge99 holds about you.
  • Amendment: The right to correct any inaccurate or incomplete information.
  • Deletion: The right to request deletion of your data under certain conditions.
  • Objection to processing: The right to object to your data being used for marketing purposes.
  • Data portability: The right to receive a copy of your data.
  • Limitations: Request to restrict data processing under certain circumstances.
Please note: Certain data must be retained for a specified period to fulfill legal obligations. In such cases, deletion requests may only be partially applicable. ge99 will always clearly state which data is being retained and for what reason.

Data retention period

How long ge99 retains your data depends on the type of information and applicable legal requirements. ge99 never holds data longer than necessary. Once data has served its purpose and there is no legal obligation to retain it, it is securely deleted.

  • All account data is retained for as long as the account remains active.
  • Financial transaction records are kept for up to 5 years after account closure.
  • KYC documents are retained for up to 3 years after account closure.
  • Support conversations are logged for up to 1 year.
  • Cookie and session data is automatically deleted once its set expiry period ends.

Privacy Policy updates

Ge99 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, you will be notified in advance via your registered email or a platform notification. Continued use of ge99 after any changes will be considered acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. ge99 recommends reviewing this policy from time to time to stay informed of the latest changes.

  • You will be notified at least 7 days in advance of any major changes.
  • Minor or clarifying updates may take effect immediately.
  • Copies of previous versions are available on request from the support team.
Quick summary
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Your data is never sold
Your data is never sold to third parties.
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SSL encryption
All data is protected with 256-bit SSL encryption.
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Right to data correction
Update your information at any time.
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Transparent KYC Process
KYC documents are stored on secure servers.
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Have a question?

If you have any questions about ge99's Privacy Policy, our 24/7 Bangla support team is ready to help.

View FAQ

Your data is secure — join ge99 today

Done reading our Privacy Policy? You can rest assured that your information is completely safe. Open an account with ge99 today and enjoy the best gaming experience in Bangladesh.

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