ge99 Terms & Conditions — What You Need to Know Before Using the Platform

Account Registration & Verification

When registering on ge99, you must provide accurate and truthful information — including your name, date of birth, mobile number, and email. Providing incorrect details may cause issues during account verification and could delay the withdrawal process. ge99 may request additional identification documents at any time.

Each person may only operate one account on ge99. If multiple accounts belonging to the same individual are detected, all accounts will be closed and all balances and bonuses will be forfeited. It is your responsibility to keep your password confidential — you must not allow anyone else to access your account.

• All information provided at registration must be accurate and truthful.
• Only one account may be registered per mobile number and email address.
• A national ID or passport may be required to complete KYC verification.
• Please contact the support team to update any account information.
• The account holder is solely responsible for the security of their account.

Bonus & Promotion Terms

Ge99 offers several types of bonuses — Welcome Bonus, Reload Bonus, Referral Bonus, and Cashback. Each bonus carries its own wagering requirements, meaning the bonus amount must be wagered a specified number of times before a withdrawal can be made. For example, if the wagering requirement is 30x and the bonus is 1,000 BDT, you must place a total of 30,000 BDT in bets before withdrawing.

Participation in the ge99 bonus program is entirely optional. You may decline any bonus and play in real money mode directly. If you accept a bonus, withdrawals will be restricted until the associated wagering requirements have been met.

• Each bonus comes with specific wagering requirements that must be met.
• The same bonus offer cannot be used more than once.
• Transferring bonuses to another account is strictly prohibited.
• ge99 reserves the right to modify or cancel the bonus program at any time.
• Any attempt to claim bonuses fraudulently will result in immediate account closure.

Payment, Deposit & Withdrawal Policy

Ge99 supports deposits and withdrawals via bKash, Nagad, and approved bank transfers. All payments must be made through a method registered in your own name. Third-party payments are not accepted, and any such transactions detected will result in the account being subject to investigation.

Ge99 withdrawal processing typically takes 5 to 30 minutes. However, delays may occur for first-time withdrawals or large amounts if KYC verification has not been completed. ge99 may request additional verification for unusual transactions.

• Minimum deposit and withdrawal limits are specified on the ge99 platform.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals cannot be made until the wagering requirements for a bonus have been fulfilled.
• ge99 reserves the right to hold or cancel any suspicious transactions.
• ge99 is required to share relevant information with authorities to prevent money laundering.

Betting & Gaming Rules

All betting and gaming activity on ge99 is governed by specific rules. Each game has its own rules, detailed within the game itself. All game outcomes on ge99 are determined by third-party audited RNG (Random Number Generator) systems — ge99 does not influence the outcome of any game.

For Sports Betting, ge99 follows a refund policy when an event is cancelled or postponed. However, for disputes regarding events that have already started, the official result will be considered final.

• Once a bet is confirmed, it cannot be cancelled.
• ge99 reserves the right to void incorrect odds or payouts resulting from technical errors.
• Betting limits must not be exceeded — each game or event has its own designated limit.
• ge99 is not responsible for disconnections that occur during Live Casino games.

Prohibited Activities

Certain activities are strictly prohibited on the ge99 platform. Violations will result in permanent account closure and forfeiture of all balances. In some cases, legal action may also be taken. ge99 remains vigilant at all times to ensure the safety and integrity of the platform.

• Creating multiple accounts to take advantage of bonus offers.
• Using software or bots to manipulate games or the betting system.
• Attempting unauthorized access to ge99's systems.
• Using or attempting to hack another user's account.
• Attempting to process money laundering or illegal funds through ge99.
• Harassing ge99 staff or other members.
• Operating an account using a false identity or fraudulent information.

Account Closure & Suspension

Ge99 reserves the right to suspend or permanently close any account at any time — particularly in cases of Terms & Conditions violations, detected fraudulent activity, or security concerns. You may also request the closure of your own account at any time.

To voluntarily close your account, please contact the ge99 support team. Withdraw any outstanding balance before the account is closed. If bonus requirements have not been met, the bonus balance will be forfeited, but your real money balance will be returned.

• Account balances may be forfeited if an account is closed due to a terms violation.
• A maintenance fee may be charged on inactive accounts after a specified period.
• Under the Responsible Gaming policy, you have the option to temporarily restrict your own account.

Limitation of Liability

The ge99 platform provides its services on an "as is" basis. ge99 is not liable for any losses arising from technical errors, internet disruptions, third-party service failures, or other circumstances beyond its control. That said, ge99 always strives to resolve any technical issues as quickly as possible.

Ge99 accepts no liability for financial losses resulting from gaming, as gaming is entirely a matter of personal choice. ge99 always promotes responsible gaming and encourages users to set their own limits.

Terms Amendment Policy

Ge99 reserves the right to update or modify these Terms & Conditions at any time. For significant changes, ge99 will notify users via their registered email or platform notifications. Continued use of ge99 after any changes will be considered acceptance of the updated terms.

We therefore recommend revisiting this Terms & Conditions page from time to time. The date of the most recent update is shown at the top of the page.

• If no objection is raised within 7 days of a change, the updated terms will be considered accepted.
• ge99 recommends reviewing this page regularly.
• For any questions, please contact the ge99 support team.